Shipping Policy
Shipping Policy
At PowerTrim, we want you to receive your order immediately. All orders are shipped within 1-2 business days of purchase and arrive within 5-7 business days, depending on the shipping method selected.
Your order will be shipped using FedEx, UPS, or USPS, depending on the most economical option for the delivery destination. You will receive a confirmation email with tracking information when your order is shipped.
- Processing Time:
- All orders will be processed and shipped within 1-2 business days, excluding weekends and holidays.
- In case of any delays or issues, we will notify you promptly via email.
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Shipping Methods:
- We offer standard shipping worldwide!
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Your order will be shipped using FedEx, UPS, or USPS, depending on the most economical option for the delivery destination. You will receive a confirmation email with tracking information when your order is shipped.
- Expedited shipping options may be available for an additional fee.
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Shipping Rates:
- Shipping rates are calculated based on the destination and weight of the package.
- The final shipping cost will be displayed at checkout before completing your purchase.
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Delivery Time:
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- Standard shipping generally takes 5-10 days to arrive at the destination, depending on the location.
- Please note that these estimates are not guaranteed and may vary due to unforeseen circumstances, such as customs delays or weather conditions.
Shipping Damage
If your product is damaged in transit, please contact us immediately at shipping@shoppowertrim.com and provide pictures of the damage as well as information about your purchase (including order number). We will work with you to make sure you are taken care of and that your product is replaced or refunded.
International Shipping
PowerTrim ships to all countries in the world. However, due to customs regulations, certain items cannot be shipped outside of the United States. If you have any questions about international shipping, please contact us at shipping@shoppowertrim.com.
Customs Fees and Duties
Customers are responsible for any customs fees or taxes that may be imposed on international orders. PowerTrim is not responsible for any additional charges incurred by customs at the destination country. If you have questions about applicable fees in your country, please contact us at shipping@shoppowertrimcom.
Shipping Costs
Shipping costs are based on the weight and size of your item, as well as your shipping address. Shipping costs will be calculated during checkout. We offer free standard shipping for orders over $75 within the United States. If you have any questions about our shipping policies or fees, please contact us at shipping@shoppowertrim.com.
Cancellations
Cancellations must be made within 24 hours of placing your order. If it has been more than 24 hours since you placed your order, please contact us at help@shoppowertrim.com to see if your order can still be canceled. Orders that have already shipped cannot be canceled.
Lost or Stolen Packages
PowerTrim is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If you believe your package has been lost or stolen, please contact us at shipping@shoppowertrim.com and provide information about your purchase (including order number). We will work with you to find a resolution for the issue.
Contact Us
If you have any additional questions or concerns, please contact us at shipping@shoppowertrim.com or contact us here.
We are available Monday through Friday from 9:00am - 5:00pm EST and will respond to your message within 1 business day. PowerTrim is dedicated to providing our customers with the best service and we look forward to hearing from you!
Note: Please remember that when making a purchase on our website, you are agreeing to all terms and conditions set forth in this shipping policy. We reserve the right to change or update this policy at any time without prior notice. If any changes are made, they will be reflected on this page. Please check back regularly for the most up-to-date version of our shipping policy. Thank you for your understanding!
We hope that your shipment arrives safely and that you are completely satisfied with your purchase from PowerTrim. We are always here to help and appreciate your business. If you have any questions or concerns, please don’t hesitate to contact us! Thank you again for choosing PowerTrim!